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Thick, dark, full lashes will always be in style. If you were born with thin lashes, wearing mascara or false lashes all the time can become cumbersome. Luckily, you have options. Our Bay Area Latisse was approved by the FDA in 2008 for eyelash growth and is quickly growing in popularity. This prescription-only product is available at the downtown medical spa of Dr. Sheena Kong.

Benefits of Latisse

You can use Latisse in the comfort of your own home, and you'll notice results pretty quickly. If you don't like your results for some reason, you can discontinue using the product and your eyelashes will return to their original length and fullness.

Latisse Q&A

As with every procedure or treatment performed at our downtown SF med spa, Dr. Kong is committed to educating her patients on what to expect, any potential side effects, and answering your individual questions and concerns. Read some commonly asked questions about the use of Latisse, the only FDA-approved topical treatment to stimulate eyelash growth.

Model pouting her lips

Does Latisse work?

In clinical trials, 78% of the 278 research participants had a significant increase in eyelash prominence, including length, fullness, and darkness. If you are unhappy with the length or thickness of your lashes, using Dr. Kong's Latisse treatment could be the perfect way to have the lush, long, abundant eyelashes that attract.

Why am I losing my eyelashes?

Eyelash growth changes over time. Children typically have thick, full lashes. You probably had lovely, thick lashes as a child. With time, many women notice that their lashes are thinning, lighter in color, and have lost the luxuriant appearance of their younger years. Your eyelashes have four stages of growth: growth, rest, shed, and re-growth. The follicles of the eyelashes may stop producing lashes due to various factors, including the type of makeup used, the use of glued-on lashes that impact the function of eyelash follicles, or through exposure. Latisse stimulates eyelash growth so you can restore an attractive, lush set of lashes – always a sign of appeal and beauty.

Learn more about Latisse

If you are interested in attaining more voluminous lashes with Latisse in San Francisco, please call Dr. Sheena Kong.


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Practice Policy Update Regarding COVID-19

Dear Patients:

Our office is open starting on June 15, 2020. We consider the well-being of our patients and staff as our highest priority and it is always best to take sensible precautions during a time like this.

Please note the following in regards to all patient appointments:

We are asking patients who experience any of the following symptoms to self-quarantine and cancel their appointments: fever, shortness of breath, runny nose, sore throat, coughing, and/or chest pain.

(This also includes those that have been in contact with COVID-19 positive individuals such as traveling to and from any high risk areas such as New York/New Jersey to self-quarantine and cancel appointments.)

  • All patients will have temperatures taken and are requested to wear a mask throughout their appointments.
  • We are limiting the number of appointments to reinforce social distancing.
  • Only the patients who are receiving a treatment are allowed in the office (pets, children, family and friends are asked to stay at home).
  • For procedures that patients cannot wear a mask, we request patients to obtain a COVID-19 test 3-5 days prior to their scheduled appointments (see below for testing information).
  • These treatments include:
  • Facial laser treatments
  • Facial filler injections
  • Lip injections
  • Thread lifts
  • Ultherapy
  • Thermage

This also includes procedures that are delivered with closer proximity to patients over a long period of time:

  • Smartlipo
  • Inside Out Neck Lift
  • Coolsculpting
  • Thermage on the body
  • Cellfina

(Positive Covid-19 results or lack of tests will result in appointment cancellation.)

For Botox, Hair PRP, Kybella and Coolmini treatments, a COVID-19 test is not required prior to the appointment as long as patients keep masks on during the entire appointment.

Contact our office for setting up a Consultation or Appointment: Virtual Consultation

COVID-19 Testing Information:

For COVID-19 testing, you can do either the nasal swab or the saliva test, of which the latter may be more comfortable.

You can order your saliva test at the following link 2 weeks before your appointment for it to arrive in time; Vault health will prepare the paperwork for your reimbursement. Your first test should be covered by your insurance under the CARES Act:


Once the test arrives, please schedule your consultation about one week prior to your appointment. With the guidance of a Vault Health nurse, collect saliva for the test and then overnight your completed kit via FedEx (provided by Vault Health). Your results will be available about 2-3 days afterwards. You will then email Dr. Kong at info@sheenakong.com the results once you receive them.

Lastly, in addition to our already extensive level of cleaning and sterilization, we have supplemented these efforts with additional deep cleaning and sanitizing of surfaces. I appreciate your efforts in keeping our practice a safer place!

Should you have any questions, please do not hesitate to contact us. We look forward to seeing you soon!

Kindest Regards,
Dr. Sheena Kong