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Practice Policy Update Regarding COVID-19

Dear Patients:

Our office has been open since June 15, 2020. We consider the well-being of our patients and staff as our highest priority and it is always best to take sensible precautions during a time like this.

Our staff have all been vaccinated, and we have had no single case of COVID-19 due to our strict protocols. We have an extensive level of cleaning and sterilization between patients for your safety while in-office. I appreciate your efforts in keeping our practice a safer place!

Please note the following in regards to all patient appointments:

We are asking patients who experience any of the following symptoms to self-quarantine and cancel their appointments: fever, shortness of breath, change of sense of smell or taste, runny nose, sore throat, coughing, chest pain, any direct contact with Covid-19 positive individual(s). COVID-19 testing is no longer required for certain procedures for fully vaccinated patients.

We do provide a Virtual Consultation for your convenience: Virtual Consultation if needed, but we strongly recommend taking advantage of our in-person consultations since those are most effective for meeting with Dr. Sheena Kong or Colette Janes.

Should you have any questions, please do not hesitate to contact us. We look forward to welcoming you to our office!

Kindest Regards,
Dr. Sheena Kong

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"Hello Sheena. My son sent me this picture, and I thought you would enjoy my 'improved' look! Feeling great. I've been hearing lots of compliments on my face, thanks to you! Also, I have lost 10 pounds and working on losing more."

Client showing her results

"I saw improvement immediately following treatment around my eyes, jawline and the jowls around my mouth. Subtle yet enough to receive compliments on my appearance. The best part is the magic continued to turn back the clock 10+ years!!!"

"I just had my first treatment of Fraxel from Dr. Kong and very pleased with the treatment. Dr. Kong gave me the detailed instruction for pre and post treatment care of the skin. I was a little apprehensive about the procedure since I am Asian and have seen skin pigmentation on other people post-treatment. I also had a test done on my hand which was quite painful at another clinic. I wouldn't say the treatment was not painful, but not as bad as I imagined since I took some pain meds ahead of time and had the numbing cream on for over one hour. Dr. Kong was very kind and thorough. I highly recommend her!"

"I like Dr. Kong. She is a competent and caring doctor. I went to her for a procedure. Now with a flat and tight abdomen, I am very happy with the result. Dr. Kong has an artistic eye and she is also quite fashionable — a modern female doctor. I am glad that I made the right decision then to have laser liposuction by Dr. Kong."

"I went to Dr. Sheena Kong for Thermage skin tightening on my eyes, face and neck. Dr. Kong has the latest Thermage CPT system. The treatment was comfortable even though it was pretty long, about two and a half hours. My skin glowed after the treatment. I am pretty happy with the result. Now that it has been eight months after the Thermage, I have been getting lots of compliment on my skin. Thanks to Dr. Kong and her staff for making me young again at age of 69."

"I am SOO impressed with my experience with Dr. Kong. The reception area and staff is comfortable and very polite. I've been in many San Francisco medical spas that do so little to make their patients feel like they are in a clean, comfortable space while waiting for their visit. I initially went in for Juvederm and was so impressed with her attention to my specific area requests, I left the office with another appointment for Fraxel! It's been a few months now and am still very happy with my choice to go with Dr. Kong. Can't wait to see how this next treatment goes!!"

"I went to receive Fraxel treatment. The office staff was professional and Dr. Kong was both friendly and very competent. The treatment is not free of pain but the results were quite good. It did help that Dr. Kong is such an attractive lady. I'd recommend her anytime."

"I have nothing but positive things to say about this doctor. Her office is beautiful, her staff is friendly, pretty and extremely competent, and her bedside manner and personal attention toward me when I go in for my scheduled office visits is wonderful. When I read the negative reviews about this doctor it makes me question the people who wrote them. Sometimes appointments take longer than planned when going to the doctor so waiting a few extra minutes is always something that can happen in any office. If I have been roomed later than my appointment I was always acknowledged and told she was aware I was waiting and she would be with me ASAP. I recently went into Dr. Kong's practice for a cosmetic procedure and I am SOOOOO happy I did. She has a very artistic eye and works very close with you to ensure that your results are extraordinary. If I could have given Dr. Sheena Kong 10 stars I would have, however five is the max."

"I have been with Dr. Kong about 12 years. She is an excellent physician. I've had my fair share of doctors. Dr. Kong has always been interested in me. She is very caring. Last I heard, Harvard doesn't take dummies. You won't be disappointed in Dr. Kong.

PS: The office staff is superlative. I do judge a book by its cover. It's very obvious that this is a very efficient group — Leilani, Anna, Lindsey — class acts."

"Dr. Kong is fantastic! She is a GREAT physician that truly cares about her patients. She has fantastic follow through, takes time to discuss any issues or further questions I have, and will make referrals where she sees fit. I refer my friends frequently! Additionally, her wait time is minimal. She does not waste her patient time."

"Going to the doctor is not everyone's favorite experience, unless you're seeing Dr. Kong, that is. I've been seeing her for four years now and can say that wait times are always short and that she truly spends a lot of time with her patients. She is kind, respectful, professional, really listens, and best of all, isn't impatient to get to her next patient. She even provides all the latest skin treatments like Latisse and Fraxel, all in one place. Her staff is great, too. A truly five-star experience from coming to going. Thanks Dr. Kong, for making doctors' appointments a pleasure!"

"Dr. Kong is really great. She's a great doctor with a wonderful bedside manner. She's always up-to-date on the latest treatments and medications. I'm so glad that I got Latisse at her office instead of at a med spa place. When I am ready for it I will definitely get my Botox and Juvederm treatments from Dr. Kong too! But luckily, Dr. Kong says I don't need those yet!"

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